Frequently Asked Questions

Everything you need to know about your 18+ shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders can take between 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Are your products authentic?

Yes, we source directly from authorized manufacturers and distributors to ensure that every product sold on 18+ is 100% authentic and high-quality.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption to protect your data and never share your personal information with third parties without your consent.